{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-products/hosted-checkout/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Geographic and Asset Restrictions","description":"Official Banxa API documentation – on-ramp and off-ramp transfers with identity verification and compliance.","llmstxt":{"title":"Banxa Developer Documentation","description":"Integrate crypto-fiat exchange with Banxa's licensed infrastructure: payments, KYC, compliance, and settlement handled. 150+ countries, 45 global licences.","details":{"content":"Two integration products: **Banxa Native API** for partners who manage their own KYC and want full UX control (headless, HMAC server-to-server, no Banxa-hosted screens); **Banxa Hosted Checkout** for partners who want Banxa to handle KYC and payments (three paths: Referral URL, API, or React Native SDK). Both use the same sandbox and production environments at `https://api.banxa-sandbox.com` and `https://api.banxa.com`.\n\n## Constraints\n\n- **Authentication**: HMAC credentials must be stored server-side only, never expose in frontend, mobile, or client-side code. HMAC is required for all Native API calls and for KYC sharing in Hosted Checkout; `x-api-key` is used for all other Hosted Checkout endpoints.\n- **`externalCustomerId`**: Required on every buy and sell order. Use a stable opaque identifier, never PII.\n- **`identityReference`**: Must remain constant for the same user across all requests. Must not contain PII. If you attempt to create an identity for an email that already exists, you will receive a 422 / code 81, so retrieve the existing record rather than retrying creation. Use `GET /eapi/v0/identities/{identityReference}?email=user@example.com` to look up the real `identityReference` linked to an email.\n- **`quoteId`**: Only supported by `POST /eapi/v0/ramps` (bank transfer). The React Native SDK and Embedded Payment Button do not accept a `quoteId`, so use indicative pricing (`GET /eapi/v0/price`) for SDK and Embedded Payment Button flows.\n- **Quotes**: Indicative prices are not rate-locked, so refresh close to order creation to minimise rate drift. Locked quotes (`GET /eapi/v0/quote`) expire after approximately 3 minutes and are only valid for bank transfer ramp creation.\n- **Eligibility gate**: Never create a ramp or invoke the SDK when `paymentReady` is `false`. Always check eligibility and satisfy all requirements before payment execution.\n- **Webhooks**: Verify all inbound webhook signatures with HMAC-SHA256 before processing. Return HTTP 200 immediately and process asynchronously.\n- **Product selection**: Banxa Native is for partners who manage their own KYC. Banxa Hosted Checkout is for partners who do not do KYC. These are separate products with separate flows: do not mix endpoints across products.\n- **SDK scope**: The React Native SDK has no `banxa.customerIdentity` module. Identity and KYC are handled through the Native API only. `primerCallbacks` and `primerSettings` are Native context only and must not be referenced in Hosted Checkout integrations.\n- **Payment method naming**: Never use \"eAPI\" or \"EAPI\" as a product name. The correct name is \"Banxa Native API\". The URL path prefix `/eapi/` is correct and should not be changed.\n"},"hide":false,"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"geographic-and-asset-restrictions","__idx":0},"children":["Geographic and Asset Restrictions"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Availability depends on the customer's country, the asset, and the blockchain. Restrictions are enforced at order creation based on the customer's IP address; VPN traffic is also blocked. A customer in an unsupported country cannot complete an order regardless of KYC residency."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"unsupported-countries","__idx":1},"children":["Unsupported countries"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Banxa does not service customers in the following countries. A mobile number from any of these countries will likely cause an error during KYC sharing:"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Afghanistan, Belarus, Central African Republic, Chad, China, Congo, DR Congo, Cuba, Guinea-Bissau, Haiti, Iran, Iraq, North Korea, Lebanon, Libya, Malaysia, Mali, Moldova, Myanmar, Nicaragua, Nigeria, Niger, Saint Helena Ascension and Tristan da Cunha, Russia, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tunisia, Ukraine, Venezuela, Yemen, Zimbabwe."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"asset-and-blockchain-restrictions","__idx":2},"children":["Asset and blockchain restrictions"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Some asset and chain combinations are restricted in jurisdictions that are otherwise supported:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Stablecoins are not available to customers in Canada (local legislation)."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Stablecoins are supported in the United States, with some chain combinations restricted in specific states."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Prepaid cards are not accepted as a payment method. "]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"error-mapping","__idx":3},"children":["Error mapping"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Error"},"children":["Error"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Meaning"},"children":["Meaning"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"What to do"},"children":["What to do"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Code ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["5034"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["The selected coin and blockchain combination is unavailable in the customer's country"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Offer a supported asset or chain. A common cause is a stablecoin selected from Canada."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Currency not available on pricing"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["The fiat or asset is not supported for that request"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Check ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["GET /v2/fiats"]}," and ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["GET /v2/crypto"]}," for currently supported values rather than hardcoding lists."]}]}]}]}]}]},"headings":[{"value":"Geographic and Asset Restrictions","id":"geographic-and-asset-restrictions","depth":1},{"value":"Unsupported countries","id":"unsupported-countries","depth":2},{"value":"Asset and blockchain restrictions","id":"asset-and-blockchain-restrictions","depth":2},{"value":"Error mapping","id":"error-mapping","depth":2}],"frontmatter":{"title":"Geographic & Asset Restrictions | Banxa Docs","description":"Countries Banxa cannot service, asset and blockchain restrictions by jurisdiction, and how restriction errors map to causes.","seo":{"title":"Geographic and Asset Restrictions"}},"lastModified":"2026-07-08T05:06:33.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/hosted-checkout/docs/reference/geographic-and-asset-restrictions","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}